Attached means both sides said yes.
A clinic accepting someone leaves the attachment pending. It counts only when the patient confirms too, so your attachment numbers match what people experience.
Primary care attachment
Astam is a patient attachment registry and practitioner panel registry for Canadian provinces and health authorities. People register once, clinics confirm their room, and every match shows its reasons.
Built on Microsoft Dynamics 365 · Hosted in Canadian regions

Other provinces learned these the hard way: inflated attachment counts, people losing their place, patients on two panels and public lists of clinics that were out of date. In Astam the server enforces each rule, and automated checks prove it.
A clinic accepting someone leaves the attachment pending. It counts only when the patient confirms too, so your attachment numbers match what people experience.
The original registration date is locked. If someone declines an offer, or a removal is reversed, they go back on the list with the date they first registered.
For each opening, Astam ranks the people who could take it and says why: priority, time waited against the target, distance and stated preferences. It also lists who was left out, and the reason.
When someone appears on two clinics' panels, Astam opens a conflict case and asks the patient. Their choice decides it. The other attachment ends with a reason and stays in the history. A pediatrician beside a family doctor is not a conflict.
Clinics confirm how many new patients they can take this month. Capacity older than 14 days is marked stale and drops off the public map, so the list of clinics taking patients stays true.
Registry navigators and program managers work in Dynamics 365, with live counts on every screen.

Patients register on a phone in plain language, for themselves, their child or someone in their care. A newborn can be registered before they have a health number. People who prefer the phone can register through the provincial health line instead.
The public clinic list shows only clinics that confirmed room in the last 14 days, with the date they confirmed. People can check their status, confirm an attachment and tell the registry they still need a provider.


Updated
It is the provincial list of people who need a family doctor or nurse practitioner, matched against the clinics and practitioners with room to take them. A good registry also keeps a practitioner panel registry, so the province knows who is already attached and how many unattached patients are left. Read the guide.
Provincial health ministries, health authorities and the agencies that run attachment programs: registry navigators, program managers, clinic staff who confirm capacity, and the people waiting.
Astam opens a conflict case, asks the patient which provider they see, and records their choice. Nothing is deleted. How Astam handles attachment conflicts.
âstam is Plains Cree for “come here!”. ASTAM also stands for Attachment Service for Triage And Matching.
Bring your priority rules, your wait targets and how clinics report their panels today. We will walk the registry, the match and a conflict case with you.
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